Interviewing your candidate is one of the most important steps in a phone interview. While interviewing for the first time, you must be alert for signs that your candidate may be lying or exaggerating their skills or abilities. A winning technique for a phone interview is to be patient and to follow up with follow-up questions.
Do not make the mistake of questioning your candidate too much. If the candidate admits that they are untruthful, then you can move on to the next question. Pay close attention to the person you are talking to and pick up on common signs that your interviewee may be lying.
As a starting point, pay attention to the body language of the interviewee. Watch how they make eye contact and how they move around the room. Does the interviewee seem uncomfortable?
Pay attention to the overall tone of the interview. Does the interviewee sound detached or bored? Is the interviewee trying to put you off balance by pointing out their skills and accomplishments? If the interviewee appears nervous or tense, this could be a red flag.
Keep in mind that there will be an implied or verbal agreement between you and the candidate. Most interviews have a “winner”loser”. So, if your interviewee seems to be winning, then this could be a sign that they are lying. You do not want to play these games.
It also pays to pay attention to your own subtle body language as well. You should be dressed formally and should stand and listen for subtle cues. If your body language changes when talking to a particular candidate, then this may be a sign that they are hiding something.
The phone interview is probably the most difficult part of the interview process. Try to resist the temptation to always interrupt your interviewee. For one thing, they are probably very busy during a phone interview and you could get distracted if you interrupt every now and then.
If you are interrupted and feel the need to correct your interviewee, then you must be sure that the candidate did not slip up and it was only a one-time slip up. Just remember that being interrupted often is not the same as being lying.
One simple way to be sure that your interview is a win-win is to ask follow-up questions. Follow-up questions allow you to keep up the conversation and to see if your candidate will be able to get back to you later.
There are a specific set of questions to ask and follow-up questions to ask in a phone interview. If your interviewee appears to be bluffing, then this is one reason to follow-up with more specific follow-up questions. If the interviewee seems truthful and confident, then follow-up questions are unnecessary.
If your interviewee seems hesitant or agitated, then this is another reason to follow-up with follow-up questions. After all, if you catch them in a lie, they will get flushed and nervous which could make them appear untrustworthy.
In closing, remember that a phone interview is different from a face-to-face interview. This is why you must be alert and attentive.